Ethics We've all seen the devastation when companies and individuals act dishonestly and unethically. Such actions affect everyone: organizations, employees, shareholders, and the tax-paying public. They also prove a truth that National Grid people live by: There's only one way to do business—the right way.

All National Grid employees receive Standards of Conduct training and materials to help them make good choices. And to understand and successfully address the ethical and legal issues that can arise in our business.

Regardless of job, regardless of level, the expectations are the same for all of us:

• Unflinching adherence to the highest standards of business conduct
• Unhesitating reporting of potential ethical or legal violations
• Quick, effective remediation of problems once they're identified

To learn more, read the Doing the Right Thing, Our Standards of Ethical Business Conduct (pdf), which is given to all of our employees.

In fact, we're part of a global company with a deep commitment to corporate social responsibility. Learn what that means to us—and to you. Read about our Framework for Responsible Business: Operating Responsibly (pdf).

Business Conduct Office contact information:
Business Conduct Office,
P.O. Box 7203, Syracuse, NY 13261-7203
Email: businessconduct@us.ngrid.com

A 24-hour AlertLine staffed by an independent company, is provided for those who wish to remain anonymous. AlertLine can be contacted by telephone (1-800-465-0121) or the internet: https://www.nationalgridalertlineus.com/

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