We offer payment arrangements to residential customers with past due balances, however this service is not currently available online. To establish a payment plan on your account, please contact our Credit Department at 1-866-395-0315. A representative will work with you to establish a plan to address the overdue balance on your account.

The Electric Assistance Program (EAP) is a statewide program that helps reduce the amount you owe on your electric bill. If you qualify, discounts ranging from 30% to 90% on the basic electric service are available.

To apply, you must contact your local Community Action Agency (see below) and complete the Electric Assistance Program application. Your local Community Action Agency will determine your eligibility based on your annual household income. We cannot determine your eligibility.

County	Contact Number(s)
Cheshire & Sullivan	603-352-7512 or 1-800-529-0005
Coos, Carroll & Grafton	603-752-7105 or 1-800-552-4617
Hillsborough	603-668-8010 or 1-800-322-1073
Rockingham	603-436-3896

Your local Community Action Agency will notify us if you qualify for this program. If you qualify, the EAP Discount amount will appear on your bill and be deducted from your electric bill. You are responsible for paying the remainder of the bill shown in the 'Pay This Amount' box.

Learn more about the New Hampshire Electric Assistance Program (pdf)