Delivery Services All customers are charged for the electricity or natural gas we deliver. These charges are based on rates or prices approved by the New Hampshire Public Utilities Commission. You can review our rate descriptions and pricing schedules by visiting Service Rates.

Here are definitions for some of the terms you may see in your bill.

• Delivery Service—The service(s) rendered by the local utility that provides the electric service to your home or business.
  
  
• Customer Charge—The cost of providing customer-related services such as metering, meter reading and billing. These fixed costs are unaffected by the actual amount of electricity you use.
  
  
• Distribution Charge—The cost of delivering electricity from the beginning of the Company’s distribution system to your home or business.
  
  
• Transmission Charge—The cost of delivering electricity from the generation company to the beginning of the Company's distribution system.
  
  
• Stranded Cost Charge—The cost associated with recovering the financial commitments made by National Grid to supply power to consumers in a regulated environment.
  
  
• System Benefits Charge—The cost of providing energy efficiency programs, low income programs, and other system benefits as required by the Public Utilities Commission.
  
  
• Consumption Tax—A tax imposed by New Hampshire law.