Frequently Asked Questions
Here are some answers to your FAQs—if you can't find the answer here, please Contact Us.
Top FAQs
- Is there help for low income customers?
- How do I opt out of the automated Discount Rate matching process?
- How do I report a streetlight outage?
- Information on avoiding tree and line conflicts.
- What payment programs do you have?
- What is DirectPay?
- What is the Budget Plan?
- What Community or Grant programs are offered?
- Can I choose my energy supplier?
- Why did my bill increase?
- What are your business customer rates?
What Community or Grant programs are offered?
We are committed to our long-standing tradition of investment in the community, through both the activities of our employees and our financial contributions. We recognize the value and importance of giving back to the communities where we live and work.
We are committed to our long-standing tradition of investment in the community, through both the activities of our employees and our financial contributions. We recognize the value and importance of giving back to the communities where we live and work.
Learn about Our Giving Program to find out how to qualify and apply. Teachers can find out how to get educational materials for their schools.