Frequently Asked Questions
Here are some answers to your FAQs—if you can't find the answer here, please Contact Us.
Top FAQs
- Is there help for low income customers?
- How do I opt out of the automated Discount Rate matching process?
- How do I report a streetlight outage?
- Information on avoiding tree and line conflicts.
- What payment programs do you have?
- What is DirectPay?
- What is the Budget Plan?
- What Community or Grant programs are offered?
- Can I choose my energy supplier?
- Why did my bill increase?
- What are your business customer rates?
What is the Budget Plan?
Our Budget Plan allows you to even out your monthly energy costs. Visit Your Account for the online Budget Plan enrollment form.
Our Budget Plan allows you to even out your monthly energy costs. Visit Your Account for the online Budget Plan enrollment form.