Frequently Asked Questions
Here are some answers to your FAQs—if you can't find the answer here, please Contact Us.
Top FAQs
- Is there help for low income customers?
- How do I opt out of the automated Discount Rate matching process?
- How do I report a streetlight outage?
- Information on avoiding tree and line conflicts.
- What payment programs do you have?
- What is DirectPay?
- What is the Budget Plan?
- What Community or Grant programs are offered?
- Can I choose my energy supplier?
- Why did my bill increase?
- What are your business customer rates?
Is there help for low income customers?
If you meet certain requirements then you may be eligible for a discount on your monthly bill or a payment assistance program. To learn more, visit our low-income service rate.
If you meet certain requirements then you may be eligible for a discount on your monthly bill or a payment assistance program. To learn more, visit our low-income service rate.