General Safety
Read these details to be safe when using generators and how to watch out for carbon monoxide poisoing. Also learn safety tips for home and property maintenance.
Dig Safely
If you’re planning any type of excavation project, call
1-888-DIGSAFE (344-7233) three days
before digging, drilling or blasting begins. This free service helps you prevent personal injury, property damage and service interruptions caused by accidentally digging into electric, gas, telephone, water, sewer or cable facilities.
DigSafe
notifies us and other participating utilities, giving us time to mark our underground wires, pipes or cables to prevent personal injury, property damage and service interruptions.
Generators
(For additional information, please visit our Generators section.)
Please review these safety tips before installing or using a generator:
- Have a licensed electrician install your generator.
- Before you operate a generator, make sure your wiring system is disconnected from our system by ensuring that the main circuit breaker in your electric service panel box is in the OFF position or, in older electric service panel boxes, that the main fuse block is removed. This prevents your generator's electricity from going back into the power lines in the street, which could endanger line crews and your neighbors.
- For permanent installations, a double throw switch will allow you to safely disconnect from our system and connect your generator. It must be rated for its intended use according to the NEC and listed by a Nationally Recognized Test Laboratory.
- Make sure your generator is properly ventilated to prevent carbon monoxide poisoning. Never install a generator inside a house or building. If your generator is located in a garage or outside building, check to be sure it is properly ventilated.
Carbon Monoxide
Carbon monoxide is a highly poisonous gas that is colorless, odorless, tasteless and virtually impossible to detect. Common sources of carbon monoxide in the home include malfunctioning fuel-burning appliances such as hot-air furnaces, space heaters and natural gas ranges. We will respond without delay to carbon monoxide-related calls from all natural gas customers within our service area—even if you purchase natural gas from an alternative gas marketer. If you use a fuel other than natural gas, please contact your respective fuel supplier. Other sources are woodstoves, charcoal grills, motor vehicle engines, fireplaces and even burning cigarettes.
Symptoms of Carbon Monoxide Poisoning
The symptoms of carbon monoxide poisoning are similar to the flu. A person may experience headaches, dizziness, weakness, sleepiness, nausea, confusion, tightness of the chest, fluttering of the heart, redness of the skin and loss of muscle control.
If you suspect carbon monoxide poisoning, immediately go outside and breathe deeply. If symptoms are severe, get medical attention immediately.
Protect Your Family
- Before the heating season begins, have your heating system checked by a licensed professional heating contractor.
- Check chimneys or flues for debris, birds' nests or other blockage.
- Be sure all space heaters and woodstoves are in good condition and used in strict compliance with the manufacturer's instructions, with adequate ventilation and plenty of fresh air.
- Never use a gas range for heating. Also, never burn coal or charcoal in an enclosed space.
- Never leave a car idling in a closed garage.
- Consider installing a carbon-monoxide detector to monitor the air for high levels of carbon monoxide. Be sure the detector you buy is "UL LISTED."
- When adding a coal- or wood-burning stove, be sure it is professionally installed and vented.
- Never block or seal shut vents and exhaust ducts of appliances such as water heaters, ranges and clothes dryers.
