National Grid
Residential Subdivision

Step 1: Start the Work Request Process

  • To begin the work request process, please complete the Work Request Form. After you submit this form, you will receive an email confirming that it was received.
  • Within two business days, you will receive a Work Request Number. Please use it when referencing your project. Be sure to use this number when obtaining a permit from your local municipality.
  • Your project will be assigned to a company representative who will contact you within ten business days and determine whether a site visit is required. If you receive a Work Request Number but have not been contacted by a company representative within ten business days, please contact your local Energy Solutions Services Office. Be sure to provide your Work Request Number.

Step 2: Provide Project Information

  • Complete the Residential Development Request for Electric Service Information Form (pdf).
  • Complete an Easement Application Form (pdf). Please provide copies of the deed (including book and page), assessor's map, and, if applicable, mortgage and Order of Conditions or Notice of Intent, indicating any environmental issues relating to the property. Also include copies of covenants, restrictions, rights of way, as well as all pertinent trust or partnership paperwork.
  • Please provide one Autocad copy and one hard copy of the plot plan approved by the municipality, with plan book number and plan number. Please provide documentation of the municipality's approval. Autocad file can be emailed.
  • Review our Line Extension Policy for Residential Developments (pdf) which includes our respective financial responsibilities for line extensions. If streetlighting is required by the municipality, a letter stating their intent to assume responsibility for payment of the streetlight rental after the town acceptance of the roadway will be required. The streetlight locations must be included on the plot plan that has been approved by the municipality.

Step 3: Electrical Service Design Phase
  • We will arrange for the contractor, electrician, or owner to meet with our Engineer. You will receive a copy of our "Specifications and Install Guide to URDs".
  • When the final design is agreed upon and completed, you will receive a letter including:
    • A copy of the final electrical design,
    • Notification of construction fees, if any, for which you are responsible. These fees, known as a “construction advance”, will be invoiced separately and payment must be received before we can schedule your project for construction.
    • Two copies of a Service Agreement detailing the type of electrical service being installed. Both copies of the Service Agreement must be signed and returned to us before your project can be scheduled for construction.
  • We will prepare the easement document based on the information you provide on the Easement Application Form (pdf) and send it to the legal property owner along with the final design sketch. We cannot schedule your project for construction until the easement document is signed, notarized, and returned to us. Note: If individual lots are sold prior to our recording this easement, additional easements will be required, additional fees will be charged, and construction will be delayed.
Step 4: Construction and Inspection
  • You are responsible to supply and install all non-electrical equipment (i.e. conduit, handholes, etc) according to our specifications and subject to inspection.
  • Our trench inspector must inspect and approve the work before you backfill the trench. You must call us at least three days before needing the trench inspected.
  • The same three-day advance notice is required for all other inspections listed in the “Inspections” tab of the “Specifications and Install Guide to URDs”.
Step 5: We'll Perform Our Work
  • When the above steps are completed, we will schedule the installation of our own equipment.
  • Please note that scheduling and completing our work depends on factors such as weather, workload, equipment availability, and job complexity.
  • Please remember that work can only be scheduled after the following have been received:
    • Construction advance payment, if required
    • Signed Service Agreements
    • Signed and notarized easement
    • All necessary inspections.
  • We will notify you if a security deposit is required.
Step 6: Individual House Services
  • You need to obtain individual municipal inspections to energize each house in the development.
  • Individual meters will not be set until all of Step 5 is completed.
To help you complete these steps, please use our Residential Subdivision Checklist (pdf).

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