National Grid
Contact Us
By Email By Telephone By Mail Energy Solutions Services

  • Customer Service: 1-800-322-3223
      Hearing/Speech-Impaired Customers: 711
      Non-English-Speaking Customers: 1-800-322-3223
      Business Hours: Monday—Friday, 7:00 a.m. to 7:00 p.m. and Saturday, 7:00 a.m. to 5:00 p.m.
  • Power Outages and Emergencies: 1-800-465-1212

  • Credit and Collections issues: 1-888-211-1313
      Business Hours: Monday—Friday, 7:00 a.m. to 9:00 p.m. and Saturday, 7:00 a.m. to 5:00 p.m.
  • Hazard Identification Hotline: 1-888-625-3723
      When working near power lines or high voltage lines.