Frequently Asked Questions Here are some answers to your FAQs—if you can't find the answer here, please Contact Us.

Top FAQs

• What payment programs do you have?
• What is DirectPay?
• What is the Budget Plan?
• Can I choose my energy supplier?
  You have the choice of who supplies your energy (the Supply Service portion of your bill). To learn more, visit our Energy Choice section for your Business.
  
  
• Why did my bill increase?
• How do I report a streetlight outage?
• Information on avoiding tree and line conflicts
• What Community or Grant programs are offered?