We offer payment arrangements to residential customers with past due balances, however this service is not currently available online. To establish a payment plan on your account, please contact our Credit Department at 1-888-211-1313. A representative will work with you to establish a plan to address the overdue balance on your account.

This federally funded program is for low-income households in need of assistance in paying energy bills and who meet income eligibility requirements (applications are accepted starting each November). It is not a welfare program or a loan.You do not have to pay back any money granted.
To qualify for a Fuel Assistance grant you must:

• • Pay utility bills directly or have your heat included in your rent (apartment or house)
• • Have household income that falls within the Fuel Assistance guidelines (see below)

To qualify, your income must be no greater than the limit listed below for your family size:

Number of Household Members	Monthly Income 30 Days	Annual Income 365 Days
1	$1,790	$21,780
2	$2,418	$29,420
3	$3,046	$37,060
4	$3,674	$44,700
5	$4,302	$52,340
6	$4,930	$59,980
7	$5,558	$67,620
8	$6,186	$75,260

Payments are subject to available funds. Call your local Community Action Agency for more information.

Here is a list of agencies that serve our customers with Fuel Assistance:

Belknap-Merrimack Counties

Open year-round 8:30 – 4:30

Evening hours by appointment only

82 Elkins Street, Franklin	603-934-3444
121 Belmont Road, Laconia	603-524-5512
147 Main Street, Meredith	603-279-4096
15 Glass Street, Suncook	603-485-7824
49 Main Street, Warner	603-456-2207

Rockingham County

Open year-round 8:30 – 4:30

7 Junkins Avenue, Portsmouth	603-436-3896
287 Lawrence Road, Salem; (also for Derry)	1-800-939-9172 or 603- 893-9172
Appointments and Information	800-639-3896

Hillsborough County

Open year-round 8:30 – 4:30

Evening hours by appointment only

160 Silver Street, Manchester	800-322-1073; 603-647-4470
134 Allds Street, Nashua	877-211-0723; 603-889-3440
46 Concord Street, Peterborough	877-757-7048; 603-924-2243

(The River Center)

Temporary Outreach Offices

By appointment only
Tuesdays and Thursdays
39 Nashua Street, Library Annex, Milford	603-673-0756
Wednesdays
Falls, 56 Main Street, Greenville	603-878-3364
Mondays and Fridays
4 Church Street, Hillsboro	603-464-5835

You may also contact the Peterborough office Monday through Friday for appointments at temporary offices.