More Details
Now you can consider your energy supply options by exploring the competitive energy market.
New Choices®: A Brief Summary
- You can receive a guaranteed 7% discount on your gas or electric supply costs for a two-month introductory period.
- If you are a dual-service customer (both electricity and gas), you can receive the discount on each service (7% off electric and 7% off gas). You can enroll for both services at the same time, or you can enroll in one service now and one later.
- You can choose a supplier yourself or let us randomly choose one for you.
Eligibility Details
You can enroll in New Choices
® if you are:
- A residential (SC-1, SC-1B, SC-1C) or small business (SC2, SC-2ND) customer, with gas or electric service.
- You are currently not enrolled with another supplier.
- You have never been enrolled in this program (you can only enroll once for each service).
- You are not participating in our GreenUp program.
What happens after I enroll?
- We will send you a letter confirming your enrollment in the New Choices® program.
- Your supplier will send you a sales agreement that will contain the pricing for both the introductory period and for after the introductory period ends. Terms and future pricing options will vary by supplier.
- You will still receive a single bill from us, which will contain a separate line for the supplier's charges. We will pay the supplier for you.
- During the introductory period, your bill will include a message confirming the 7% discount.
Can I drop out of the New Choices® program?
- During enrollment: After you receive the sales agreement, you cancel your participation in the program within three days of receiving the sales agreement by contacting us at 1-800-642-4272 or by contacting your supplier directly.
- After enrollment: To end participation in New Choices® after you are enrolled, contact us at 1-800-642-4272 or contact your supplier directly.
- There are no penalties or fees for cancellation.
How many times can I sign up for New Choices®?
You may only sign up for New Choices
® one time per service (electric and gas) for the life of your account.
Finally, please remember that when you switch to another supplier, we will continue to:
- deliver your energy
- respond to service and emergency needs
- provide storm restoration services
You can also read our
The New Choices® Program—Frequently Asked Questions (pdf) for additional information.
Links noted by "(pdf)" are in PDF format and support Adobe Acrobat 5.0 and later. Download Adobe Reader, free software to view and print PDF files.
