National Grid
Service Orders You can request initial electric or natural gas service, or upgrade existing service, by submitting a new service order online.

Electric Service
For new electric service (for contractors or someone building their home) or an upgrade or relocation of electric service.

Natural Gas Service
For new gas service (for contractors or someone who is building their home) or a conversion or relocation of gas service.

Electric & Gas Service
For new electric and gas service (for contractors or someone who is building their home) or an upgrade or relocation of electric and gas service.

Residential Overhead Service Upgrade
For disconnect and temporary reconnect by a licensed electrician or qualified individual of a residential overhead service on the customer side of the service point.

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Related Information

Power Line Safety
Contractors can call 1-800-642-4272 to reach an operator who will respond to safety concerns, inquiries, requests and to accept site ready construction orders.

When Digging
Two full days before digging anywhere, please call Dig Safely NY: 1-800-962-7962

Electric Service Request Form (pdf)

Gas Service Request Form (pdf)

Disconnect/Reconnect Form (pdf)