Service Orders
You can request initial electric or natural gas service, or upgrade existing service, by submitting a new service order online.
Electric Service
Natural Gas Service
Electric & Gas Service
Residential Overhead Service Upgrade
Electric Service
For new electric service (for contractors or someone building their home) or an upgrade or relocation of electric service.
Natural Gas Service
For new gas service (for contractors or someone who is building their home) or a conversion or relocation of gas service.
Electric & Gas Service
For new electric and gas service (for contractors or someone who is building their home) or an upgrade or relocation of electric and gas service.
Residential Overhead Service Upgrade
For disconnect and temporary reconnect by a licensed electrician or qualified individual of a residential overhead service on the customer side of the service point.
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Related Information
Power Line Safety
Contractors can call 1-800-642-4272 to reach an operator who will respond to safety concerns, inquiries, requests and to accept site ready construction orders.
When Digging
Two full days before digging anywhere, please call Dig Safely NY: 1-800-962-7962
Electric Service Request Form (pdf)
Gas Service Request Form (pdf)
Disconnect/Reconnect Form (pdf)
