Step 1: Provide the Information

• First view our Service Territory Map to determine the availability of electric service in your area.
• Determine the size of service you’ll need—either 100 amp, 150 amp, 200 amp or 400 amp.
• Determine the type of service you want—underground or overhead.
• If you will be heating with electricity, determine the total square footage of the area to be heated.
• Determine the date you would like electric service to begin.
• Fill out the new service order form for Electricity. Be prepared to provide the following information:
  • Your name, mailing address, phone number and daytime contact information
  • The address where electric service is to be delivered and specific directions, including the nearest intersection
  • The name, address and telephone number of your electrical contractor, if you are using one
  • The specifics about type and size of service as defined above
  • The date you would like electric service to begin

Step 2: We'll Do Our Work

• Determine where the service will be connected to your home (for new service).
• Provide you with a "Certificate of Compliance to Minimum Insulation Standards." (This only applies if you are converting a home to electric heat.)
• Identify the owners of property on which we'll need rights-of-way and prepare the legal documents for same. (The responsibility to have these documents properly executed is yours).
• Schedule service hook-up to your house, after the receipt of an approved inspection certificate.

Step 3: Do Your Work

• Complete the electrical wiring.
• Choose an authorized inspection agency (pdf) and get an application for electrical inspection. (Your local municipality can supply a list of authorized inspection agencies and an application form.)
• Provide us with a completed "Certificate of Electrical Inspection" from the authorized inspection agency.
• Provide us with a completed "Certificate of Compliance to Minimum Insulation Standards," if you are converting an existing home to electric heat.
• Provide rights-of-way for our facilities, as required.
• Pay any charges that might be required by National Grid. (The inspection agency will charge a fee for its service.)

Links noted by "(pdf)" are in PDF format and support Adobe Acrobat 5.0 and later. Download Adobe Reader, free software to view and print PDF files.