Gas Safety Our gas service crews continually test, repair and improve the underground system that delivers your natural gas. Despite our best efforts, however, the possibility does exist for a gas leak in or near your home. A gas leak can occur when the ground heaves as water in it freezes and thaws. Gas could also escape from faulty or improperly operated home appliances.

A harmless odor (it smells something like a rotten egg) is added to natural gas so you can tell if there is a gas leak in or near your home.

Anytime you suspect a natural gas leak, take immediate action:

• If it is a faint odor, call our gas emergency number at 1-800-892-2345.
• If the gas odor is strong, or if you hear a hissing sound, get all occupants out of the house immediately and call the gas emergency number from a neighbor’s house. Do not call from your house or use the phone for any reason. Also, do not strike a match or switch lights or appliances on or off.
• Never try to put out a fire you suspect may be caused by escaping gas. Leave immediately.
• Do not return to your home until we tell you it is safe.