National Grid
Contact Us

By Email By Telephone By Mail
Please note that our telephone numbers for Customer Service and Gas Leak Emergencies have changed. In order to serve you better, we have upgraded our telephone system and introduced toll-free numbers.

Customer Service: 800-870-1664
Hearing/Speech-Impaired Customers: 711
Business Hours: Monday—Friday, 7:30 a.m. to 6:30 p.m. and Saturday, 7:30 a.m. to 4:00 p.m.

Gas Leak Emergencies: 800-640-1595

Phone-In Meter Reading
Cumberland: 401-333-6383
Rhode Island: 800-870-1664
Hearing/Speech-Impaired Customers: 711
Administrative Offices: 401-272-5040