Smell Natural Gas?
Who puts the smell in natural gas?
We do, because natural gas normally is non-toxic, tasteless, colorless and odorless. For your safety, we add a scent known as "mercaptan," an acrid chemical, to our natural gas so that you will recognize it immediately, should there ever be a leak. Mercaptan makes natural gas smell like sulphur, or rotten eggs.
If you smell natural gas......
- Leave the building (home or business) immediately, taking everyone with you (including pets), and leave all doors and windows open behind you. Don't re-enter the home to open doors and windows.
- Do Not:
- use phones, computers, appliances, elevators or garage door openers
- touch electrical outlets, switches or doorbells
- smoke or use a lighter, match or other open flame
- position or operate vehicles or powered equipment where leaking natural gas may be present
- From a neighbor's home or nearby business, call us at 401-272-3330 24 hours a day, 7 days a week. Hearing & Speech Impaired: Dial 711.
You can also call 911 who will contact your local fire department. They will in turn notify us to respond and investigate.
