Welcome to National Grid
As you may have heard recently, New England Gas Company's Rhode Island natural gas operation was purchased by National Grid on August 24, 2006. As a result of the purchase, you are now being served by an organization that is committed to becoming the premier energy delivery company in the U.S. National Grid has a legacy of service in Rhode Island that dates back more than a century.
We presently deliver electricity to approximately 477,000 customers in 38 communities throughout Rhode Island. With the addition of natural gas operations, we have expanded our business presence to include 245,000 Rhode Island natural gas customers—the majority of whom also receive electric service from us.
In addition to our electric business, we also have deep experience in the natural gas industry. We currently distribute natural gas to approximately 11 million homes and businesses in the United Kingdom and approximately 565,000 customers in upstate New York. As a Rhode Island natural gas customer, you will reap the benefits of our operational efficiency, strong local delivery focus and industry experience.
Additional information regarding what you can expect as a result of this change can be found in our Frequently Asked Questions. If you have any questions about your natural gas account, please contact us at 800-870-1664. In the months ahead, you will receive more information as we fully integrate the Rhode Island natural gas operations into National Grid.
Welcome to National Grid and thank you for your business. We look forward to delivering electricity and natural gas to you—safely, reliably and efficiently.