Salem & Lynn
Customers in select areas of Salem and Lynn can now earn extra rewards for helping manage energy demand on the hottest days. Whether you’re a residential customer or run a small business, have a smart thermostat with central cooling or a battery storage system, you can participate in a way that works for you — and get rewarded.
Together, we can support a stronger, more resilient electric grid, and you’ll earn extra incentives for your participation. Program runs through September 30, 2029.
You could earn an average of $1,700 this year with a battery storage system.
When demand on the electric grid is at its highest, battery storage systems can help support a safe, reliable supply of electricity to the community — while also offering backup power to your home or business in the event of power outages. When you enroll a qualifying battery system in ConnectedSolutions+, you can earn premium incentives by allowing us to discharge your battery during periods of peak electric demand. You’ll help reduce strain on the grid when it matters most — and earn rewards for sharing your stored energy. It’s a smart way to maximize your battery’s value while supporting your community.
| ConnectedSolutions Statewide Standard incentive |
ConnectedSolutions+ Salem & Lynn limited-time incentive |
|---|---|
| $275/kW | $325/kW |
| No more than 60 events/Summer. Events last up to 3 hours between 3 - 8 pm. | No more than 60 events/year. Events last up to 3 hours between 3 - 10 pm. |
*Your battery system performance will vary based on size, configuration, internet connectivity, and other factors.
You can opt out of individual events if you wish. The more events you participate in, the more you earn. The above incentives are valid until March 2030.
ConnectedSolutions+ energy-sharing events call on your battery system to automatically discharge during peak demand days. There are no more than 60 events each year, and events last a maximum of 3 hours. You can opt to receive notification of events from your battery, and you can always opt out of events.
Enroll today through our approved battery storage partners:
NOTE: Incentive amounts shown on third-party enrollment sites may reflect standard offers. However, customers enrolling in ConnectedSolutions+ will be identified through our system and receive the higher promotional incentive. Confirmation of your enrollment in ConnectedSolutions+ will be provided via email.
Incentives:
You will be rewarded on a pay-for-performance basis for the average wattage performed throughout the season at the rate based on the table above.
Once you are enrolled, you are welcome to disenroll from the program at any time. To do so, you can email nationalgridne@energyhub.net with your name, address, and battery type and we will help you to disenroll.
Don’t have a battery system yet?
When you enroll in ConnectedSolutions, you may qualify for 0% financing of your new battery system. When combined with annual incentives, this is a great way to pay off your investment.
Zero-interest equipment financing
Customers are eligible to apply for a HEAT Loan for the equipment and labor costs associated with installing a battery storage system. The term of the Heat Loan depends on household earnings.
Environmental attributes, or Clean Peak Energy Credits (CPECs), are associated with your participation in ConnectedSolutions events. These are assigned to the Mass Save Sponsors and their partners, which helps the Sponsors meet their legal requirements under the Massachusetts Clean Peak Standard. This has no effect on your participation incentives.
Questions on ConnectedSolutions+?
Frequently Asked Questions
ConnectedSolutions are demand response programs that offer customers rewards for lowering their electric use at times when demand is high for electricity (peak events). Less energy demand during peak events helps reduce stress on the electric grid and manage energy costs by decreasing the need for additional generation during peak times.
No, if you are a current National Grid ConnectedSolutions participant and receive an email about ConnectedSolutions+, you have been automatically enrolled in the new program.
You will receive your enrollment incentive as a virtual prepaid card via email* within 4 to 6 weeks of being accepted into the program.
You will receive your annual performance incentive as a prepaid virtual card via email from 'ConnectedSolutions' at the end of the program's season, after your second full season of enrollment. If you participated in the electric program, you will receive your performance incentive by 12/15.
If you do not activate your virtual card(s) within 2 weeks of receiving the email, a physical prepaid card will be mailed to the name and address enrolled in the program.
*The email address will be from our program administrator, EnergyHub.
You can opt-out of an event at any time by adjusting your temperature directly on your thermostat, or using the phone app connected to your thermostat.
If you would like to unenroll your thermostat send an email nationalgridne@energyhub.com. Please include your name, address, and thermostat type (e.g. Honeywell, ecobee, Sensi, etc.) in your email and we will help you to unenroll.
If you would like to unenroll your battery storage system, please contact your inverter manufacturer or send an email to nationalgridne@energyhub.com.
