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Discount Rate Application for Massachusetts Customers


Customer Information
Please enter a valid value in the format of 999-999-9999
Gas Customer Account Information
Please enter a valid value in the format of 12345-67890
Don't remember your gas account number(s)? You can locate it on your National Grid service bill or by logging into your account. 
Electric Customer Account Information
Please enter a valid value in the format of 12345-67890
Don't remember your electric account number? You can locate it on your National Grid service bill or by logging into your account. 
Gas and Electric Customer Account Information
Please enter a valid value in the format of 12345-67890
Please enter a valid value in the format of 12345-67890
Don't remember your account numbers? You can locate them on your National Grid service bill or by logging into your accounts. 
Eligibility Criteria for the Discount Rate: 
  • You are a residential customer (primary dwelling only), 
  • Your National Grid utility account is in your name, 
  • And either you are eligible for the low-income home energy assistance program (LIHEAP), or its successor program, for which eligibility does not exceed 200% of the federal poverty level based on a household’s gross income. In a program year in which maximum eligibility for LIHEAP exceeds 200% of the federal poverty level, a household that is income eligible under LIHEAP shall be eligible for the low-income electric discount. 
  • Or you are currently receiving benefits under one of the following means-tested programs.

*Please attach photo proof of benefits using the Choose File button below. Acceptable forms of proof include a program I.D. card or a copy of the certifying agency's acceptance letter.
Attach Required Proof of Benefits Documentation 
Check the "I'm not a robot" reCAPTCHA, then click the button below to verify the documentation and add your electronic signature.