Skip to main content Skip to main navigation
Choose a Region
Our Company Contact Us
Pay Your Bill
You have reached the end of the nav drawer.

Select Your Region

Where can we help you today?

Discount Rate Application for Massachusetts Customers

* indicates required fields
Customer Information
Please enter a valid value in the format of 999-999-9999
If different than service address
Customer Account Information


Please enter a valid value in the format of 12345-67890
Don't remember your gas account number(s)? You can locate it on your National Grid service bill or by logging into your account. 

Please enter a valid value in the format of 12345-67890
Don't remember your electric account number? You can locate it on your National Grid service bill or by logging into your account. 

Please enter a valid value in the format of 12345-67890
Please enter a valid value in the format of 12345-67890
Don't remember your account numbers? You can locate them on your National Grid service bill or by logging into your accounts. 
Eligibility Criteria for the Discount Rate: 
  • You are a National Grid Massachusetts residential customer (primary dwelling only), 
  • You reside at the address on the National Grid bill as your primary residence, whether or not the bill is in your name.
  • You are currently receiving benefits under a means-tested program (see list below) or your household size and gross annual income meet eligibility requirements.

*Please attach photo proof of benefits using the Choose File button below. Acceptable forms of proof include a program I.D. card or a copy of the certifying agency's acceptance letter. If you are applying on behalf of the account holder, please provide proof that you live at the service address listed on the application.  (If you don’t see an option to attach a file below, please double check that you have selected a program above and that you are using an up-to-date version of a supported browser.)

Attach Required Proof of Benefits Documentation