Leadership Team Contact Form
Our leadership team cares about our customers and communities and appreciates your input. If you have feedback or a concern that has not been resolved through our normal customer service channels, we invite you to complete the form below.
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Rules regarding affiliate transactions and standards of conduct are set forth in the Company’s current rate plan that is available on the Public Service Commission’s website (Cases 20-E-0380 and 20-G-0381). If a competitor (affiliated or non-affiliated) or customer believes that the Company has acted in violation of Section 1.2, Rules Governing Affiliate Transactions, and/or Section 1.6, Standards of Competitive Conduct, such competitor, or customer may provide the Company with a written notice of their complaint. Complaints can be sent using the below contact form. The Company will respond to any such complaint within twenty (20) business days after receipt of the complaint. Within fifteen (15) business days after responding to such complaint, the Company will meet with the party to attempt to resolve the matter informally. If there is not a meeting or the meeting does not successfully informally, the party may refer the matter to the Public Service Commission for disposition within fifteen (15) business days of filing such response, or in the event the parties meet, within fifteen (15) business days of such meeting.
Rules regarding affiliate transactions and standards of conduct are set forth in the Company’s current rate plan that is available on the Public Service Commission’s website (Case 19-G-0309). If a competitor (affiliated or non-affiliated) or customer believes that the Company has acted in violation of Section 2, Rules Governing Affiliate Transactions and/or Section 6, Standards of Competitive Conduct, such competitor, or Customer may provide the Company with a written notice of this Complaint. Complaints can be sent using the below contact form. The Company will respond to any such complaint within twenty (20) business days after receipt of the complaint. Within fifteen (15) business days after responding to such complaint, the Company will meet with the party to attempt to resolve the matter informally. If there is not a meeting or the meeting does not successfully informally, the party may refer the matter to the Public Service Commission for disposition within fifteen (15) business days of filing such response, or in the event the parties meet, within fifteen (15) business days of such meeting.
Rules regarding affiliate transactions and standards of conduct are set forth in the Company’s current rate plan that is available on the Public Service Commission’s website (Case 19-G-0310). If a competitor (affiliated or non-affiliated) or customer believes that the Company has acted in violation of Section 2, Rules Governing Affiliate Transactions and/or Section 6, Standards of Competitive Conduct, such competitor, or Customer may provide the Company with a written notice of this Complaint. Complaints can be sent using the below contact form. The Company will respond to any such complaint within twenty (20) business days after receipt of the complaint. Within fifteen (15) business days after responding to such complaint, the Company will meet with the party to attempt to resolve the matter informally. If there is not a meeting or the meeting does not successfully informally, the party may refer the matter to the Public Service Commission for disposition within fifteen (15) business days of filing such response, or in the event the parties meet, within fifteen (15) business days of such meeting.