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1 Important Alert(s)

Summer Safety

As the temperature increases, use these tips to beat the heat & stay safe:

  • To maximize the cooling effect of an air conditioning system, run fans to create a wind-chill effect to distribute and circulate cold air throughout a room.
  • Keep your window coverings closed to reduce the sun's heating of your home.
  • Know the signs of heat-related illness: Heavy sweating, muscle cramps, and a fast pulse are symptoms of heat-related illnesses like heat exhaustion or heat stroke.

How to Read Your Bill

Every National Grid bill gives a breakdown of exactly what you are being charged. Review this sample bill and compare it to your own.

Sample Bill - Page 1The top of your bill shows your name, service address, billing period, account number, amount due and due date.Account balance lists any previous balance due, payments received, date paid and your current charges.This section lists National Grid contact information, correspondence address, payment address and the date the bill was issued.Summary of current charges lists your current charges for energy delivery and supply services as well as the total charge.This section shows your account number, the due date and the total amount due.
Sample Bill - Page 2This section provides information to help you choose an energy supplier.Delivery services lists your current charges for delivering energy from your supplier to your service address.Supply services lists your current charges for energy supply and your supplier’s name. You have the option of choosing an energy supplier other than National Grid. Regardless of which supplier you use, National Grid will continue to deliver your energy and provide outage restoration and emergency response.
Sample Bill - Page 3This section features other charges and/or adjustments that may apply.
Sample Bill - Page 4This section features additional information including definitions of terms used in your bill and payment information.