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The NaturalChoice℠ Program gives both residential and business customers the power to choose their natural gas Energy Service Company (ESCO). By enrolling in NaturalChoice℠, you may be able to benefit from competition among gas ESCOs.
An ESCO sells natural gas supply at a competitive price. National Grid will still:
Enrollment in this program is absolutely free.
You may get started in the NaturalChoice℠ Program by selecting an ESCO from the list on this Web site. These companies have met the qualifications set by the New York State Public Service Commission and National Grid. Potential savings will depend on your contracted price of gas from the ESCO and the amount and pattern of your gas usage. Make sure you shop around for the best price.
If you buy gas from an ESCO, the way you are billed will depend upon which company you have chosen. Some ESCOs have their charges included on your National Grid bill. Others will send you separate bills for the gas you use. In either case, you will continue to receive a bill from National Grid for delivering the gas, metering, and other services and taxes that we are required by law to collect.
As a courtesy to our customers, we have provided a list of authorized suppliers.
ESCOs are companies that sell natural gas. The name ESCO is an abbreviation for Energy Service Company. You may receive phone calls or receive brochures from ESCOs offering to supply your natural gas. National Grid provides your gas delivery, no matter what company supplies your gas.
You have elected to purchase your gas from another Energy Service Company (ESCO). If you choose to purchase your natural gas from an ESCO, National Grid will continue to deliver your natural gas, maintain our local gas distribution network be available 24 hours a day to respond to emergencies as always.
You were enrolled by meeting or speaking with a representative from the ESCO. You would have had to agree verbally or in writing and provide them with your account number to have been enrolled.
The contract for the price of natural gas is between you and your ESCO. You can view National Grid rates.
Yes. If you purchase natural gas from an ESCO, then National Grid’s charges for the delivery of this service will be exempt from all NY state and local sales taxes. This full exemption does not apply to customers in New York City. National Grid customer’s in New York City will have to pay the New York City sales tax but will be exempt from the New York State sales tax.
Yes, however if you have made an agreement with your ESCO, there may be exit fees by not fulfilling your contractual obligations. It is important for you to discuss your contract with your ESCO prior to making a decision. If you wish to purchase your gas from National Grid, you can contact your ESCO directly or contact us.
Unfortunately, we cannot answer ESCO rate or billing program questions, please contact your ESCO.
Please contact us.
A block can be placed on your account.This will prevent the release of information such as your gas profile, gas billing history, credit history as well as any unwanted switches to an ESCO. If you wish to have a block placed on your account please contact us.
ESCOs that are approved to do business in our service territory can be found on our list of authorized suppliers.
If you have a complaint about your ESCO, please contact the ESCO directly. If you are not satisfied with your response, you have the option to contact the Public Service Commission via their website or at 1-800-342-3377.
On March 14, 1996, the New York State Public Service Commission approved plans to allow residential, commercial, and industrial customers the option to start buying their own natural gas supply from sources other than National Grid.
The New York State Public Service Commission actively supports policies that encourage competition in the utility market with innovative approaches that offer more choices to all customers and the possibility of better prices and services. Competitive markets are expected to produce positive economic results for customers in general. The Commission’s challenge during this transition to a competitive marketplace has been to create a framework that balances the needs of different customers and provides greater business opportunities in New York.