Third Party Notifications | National Grid
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Massachusetts Electric
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Storm Alert

With the fourth Nor’easter in nearly three weeks right on our door step, we have hundreds of crews positioned across the region should the storm impact our system. Remember to keep safety a priority – before, during and after the storm. Be sure to have a supply of bottled drinking water and canned food handy. Power problems can sometimes interrupt public water supply systems or disable well pumps. It is also a good idea to check on elderly family members, neighbors and others who may need assistance during an outage period.

Payment Alerts for Friends, Family, and Caregivers

With our Third Party Notification service, you can name a family member, trusted friend, or agency to receive copies of your overdue notices. The third party is NOT responsible for your bill payment in any way. This is simply a reminder to ensure that you continue to receive uninterrupted service, and that a third party is aware of the situation should there be a problem. The service is free, and it’s easy to sign up. Just call the Third Party Notification phone number listed on your bill.