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Where can we help you today?
Keeping safe during these challenging times - let’s see how we can help.
Not sure you can pay your next energy bill? Let’s see how we can help.
During these challenging times, let’s see how we can help.
Find ways to connect with assistance during these challenging times. Let’s see how we can help.
Find easy ways to save through energy efficiency and available programs during COVID-19.
Due to the COVID-19 pandemic, many towns and villages have and may cease witnessing gas pressure tests for the foreseeable future. Before removing a customer’s existing heating equipment, please check with the appropriate town or village to make sure they will be available to witness the gas pressure test for the new natural gas equipment installation. This is a critical step, as National Grid will continue to follow all town requirements involving new gas service, meter and activation requirements. We appreciate your cooperation.
We appreciate your patience during this time and ask you to visit this page regularly for National Grid updates.We also encourage you to stay safe and informed by visiting the Centers for Disease Control and Prevention website.
Make sure we can get important information to you fast by registering for an online account. If you’re already registered, sign in to make sure your email is correct.
Massachusetts Electric customers
Massachusetts Gas customers
Scams are on the rise. Beware of unsolicited callers claiming to be National Grid who attempt to collect past due balances, offer extraordinary savings on your bill, or threaten to disconnect your service.
Check here for our bill inserts, customer email and latest news.
Find out which services we will continue to provide and which we are temporarily pausing.