24 hours a day, every day
Outages: Report online or call 1-800-465-1212
Gas emergencies: Call 1-800-233-5325 or 911
Service in English & Español. Hearing/speech impaired customers may call 711.
Need help switching between your electric and gas accounts? Looking for a rebate? Find the answers to common questions here.
Manage Energy Supplier
Use this form to block your account from being enrolled without consent or to cancel service with your current Energy Supplier Company.
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Search for a nearby payment or customer service center or send your payment by mail:
National Grid P.O. Box 371396 Pittsburgh, PA 15250-7396