Meter Maintenance | National Grid
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Massachusetts Electric
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Storm Alert

Weather forecasts are calling for heavy rain, thunderstorms, gusty winds, and the potential for flash flooding in Massachusetts today. National Grid is prepared and we urge you to be safe and ready, too. It is a good idea to always keep several working flashlights and an extra supply of batteries in your home. We also recommend charging mobile devices prior to the storm so you can stay connected in the event of a power outage.

Although we’ve automated the meter-reading process for most of our customers, it’s still important to keep your meters unobstructed.

If your meter is outside:

  • Be sure to keep your meter’s valve and vent clear of dirt, debris, ice, and snow.
  • Do not shovel snow up against the meter or vent pipe.
  • Remove icicles from overhead eaves and gutters to ensure that dripping water does not splash and freeze on the meter or vent pipe.
  • Be cautious with the placement of landscaping and outdoor structures. During an emergency, having access to your meter can help significantly.
  • Be sure your meter is not touching the wall of the building and has at least six inches of clearance below.

If your meter is inside:

  • Keep obstructions away from the meter; during an emergency, having easy access to your meter can help significantly.
  • Do not hang anything on your gas pipes.

Suspect a leak?

If you smell natural gas or see a white cloud, mist, fog, or bubbles in standing water, or notice any other signs of a gas leak, immediately report the situation to 1-800-233-5325 or 911.