Meter Maintenance | National Grid
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Although we’ve automated the meter-reading process for most of our customers, it’s still important to keep your meters unobstructed.

If your meter is outside:

  • Be sure to keep your meter’s valve and vent clear of dirt, debris, ice, and snow.
  • Do not shovel snow up against the meter or vent pipe.
  • Remove icicles from overhead eaves and gutters to ensure that dripping water does not splash and freeze on the meter or vent pipe.
  • Be cautious with the placement of landscaping and outdoor structures. During an emergency, having access to your meter can help significantly.
  • Be sure your meter is not touching the wall of the building and has at least six inches of clearance below.

If your meter is inside:

  • Keep obstructions away from the meter; during an emergency, having easy access to your meter can help significantly.
  • Do not hang anything on your gas pipes.

Suspect a leak?

If you smell natural gas or see a white cloud, mist, fog, or bubbles in standing water, or notice any other signs of a gas leak, immediately report the situation to 1-800-233-5325 or 911.