COVID-19 and National Grid
Precautionary health and safety FAQs and tips on how to avoid scams.
Find out which services we will continue to provide and which we are temporarily pausing.
Learn about current bill pay policies and alternate ways to pay.
Information about the CARES act and other helpful resources.
Stay connected — register your email
Make sure we can get important information to you fast by registering for an online account. If you’re already registered, sign in to make sure your email is correct.
Scams are on the rise. Beware of unsolicited callers claiming to be National Grid who attempt to collect past due balances, offer extraordinary savings on your bill, or threaten to disconnect your service.
Find easy ways to save through energy efficiency and available programs.
We appreciate your patience during this time and ask you to visit this page regularly for National Grid updates.
We also encourage you to stay safe and informed by visiting the Centers for Disease Control and Prevention website.