Skip to main content Skip to main navigation
Choose a Region

Welcome to our MA Home site.

We're not sure if this is right. If you confirm where you use our services most, we can tailor our site to your needs.
Note: If you've told us more than once your browser could be blocking cookies. Click to learn more about cookies

Select Your Region

Where can we help you today?

1 Important Alert(s)

Storm Alert

8:00 AM Update
National Grid continued to make restoration progress overnight, and will be working through the day to bring power back to those customers who remain without it after Tropical Storm Isaias’ heavy rain and up to 60 mph winds on Tuesday. While most customers are targeted for restoration by tonight, some outages may extend into the weekend. Thousands of personnel are in the field working as quickly as possible while keeping safety a number one priority. Restoration times will be refined on this site throughout the day. To learn more about our efforts, click here.

Whole Home Conversion

One of the most common questions we’re asked is “What does the natural gas conversion process involve, and how long does it take?” If you don’t have natural gas currently, we will need to bring the gas line to your home or business, and you will need to have a meter installed and order new heating equipment. The steps to conversion are:

  1. Determine whether gas is available in your neighborhood. Getting started is as simple as making a phone call. We’ll determine how far your home or business is from a gas line, analyze the availability of gas in your area, and provide you with an estimate.
  2. Select a plumber and choose the right equipment. It is important to work with qualified plumbing and heating professionals when converting to natural gas. Call us at 1-877-696-4743 for the names of local National Grid Value Plus Installers (VPIs) who are highly qualified, licensed, and insured.
  3. Install and inspect new equipment. After National Grid installs the whole home gas service line, your plumber will install your new natural gas equipment and schedule an inspection. Once your equipment passes inspection, we will install your meter.
  4. Have old equipment removed. National Grid can refer you to a contractor who will remove your oil tank. Please note, this is not available in New York City. It is very important that you do not have your old equipment removed until your new gas service line has been installed to avoid loss of service.