Meter Maintenance | National Grid
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Storm Alert

With the fourth Nor’easter in nearly three weeks right on our door step, we have hundreds of crews positioned across the region should the storm impact our system. Remember to keep safety a priority – before, during and after the storm. Be sure to have a supply of bottled drinking water and canned food handy. Power problems can sometimes interrupt public water supply systems or disable well pumps. It is also a good idea to check on elderly family members, neighbors and others who may need assistance during an outage period.

Although we’ve automated the meter-reading process for most of our customers, it’s still important to keep your meters unobstructed.

If your meter is outside:

  • Be sure to keep your meter’s valve and vent clear of dirt, debris, ice, and snow.
  • Do not shovel snow up against the meter or vent pipe.
  • Remove icicles from overhead eaves and gutters to ensure that dripping water does not splash and freeze on the meter or vent pipe.
  • Be cautious with the placement of landscaping and outdoor structures. During an emergency, having access to your meter can help significantly.
  • Be sure your meter is not touching the wall of the building and has at least six inches of clearance below.

If your meter is inside:

  • Keep obstructions away from the meter; during an emergency, having easy access to your meter can help significantly.
  • Do not hang anything on your gas pipes.

Suspect a leak?

If you smell natural gas or see a white cloud, mist, fog, or bubbles in standing water, or notice any other signs of a gas leak, immediately report the situation to 1-800-233-5325 or 911.