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Where can we help you today?

1 Important Alert(s)

Alert

Due to the inclement weather, NYC and LI payment locations will be closed today.  If you would like to pay your National Grid bill at this time, you may still submit your payment online. You may always contact us for emergency support, anytime, any day. Thank you for your patience!

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Check, Start, Stop, or Transfer Service

If you’re moving, call us at least a week beforehand to start, stop, or transfer your service to a new location. We ask for 5-7 days notice so we can schedule a crew member to visit your home and physically turn your service on or off. Schedule your appointment at 1-718-643-4050, on Monday – Friday, 8am-8pm and Saturday 9:00am-5:00pm.

Connect to Natural Gas

Interested in connecting to natural gas? Find out more.

Connect to Natural Gas