Welcome! You’ve landed on a Metro NY  page, but we’re not sure if this is right. If you confirm where you use our services most, we can tailor our site to your needs.   | Note: If you’ve told us more than once, your browser may be blocking cookies.   [?]
National Grid
Metro NY Change Location

Keep checking our site and your local media for important updates during a storm. The tips below will help you keep your loved ones safe during extreme weather conditions.

Stay safe during a storm
  • If an outage occurs, disconnect sensitive appliances, such as computers, televisions, and microwaves, to avoid potential power surge damage when electricity is restored.
  • Leave a light switch on that will let you know when the power is back on.
  • Keep refrigerator and freezer doors shut—food will stay fresh six to nine hours in a refrigerator without spoiling. Frozen foods will keep about 24 hours.
  • Consider checking on others who may benefit from your assistance. 
  • If your home has flooded, check with an electrician before turning on anything.
  • Keep warm! But burn only wood or newspapers in your fireplace or woodstove.
  • If you anticipate an extended outage, consider moving yourself and your family—especially those with special needs—to an alternative location.
  • Consider all downed wires to be energized and dangerous, including telephone, fiber optic, and cable TV wires. They may be in contact with energized electric wires that are not within your view.
  • If you must use a portable space heater, check to make sure it has an Underwriters Laboratories safety label and an automatic shutoff device that turns the heater off if it tips over or becomes too hot. Periodically check nearby objects to see if they feel hot.