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2 Important Alert(s)

Alert

Please note: The latest versions of Google Chrome (Version 93.0.4577.63) and Microsoft Edge (14.0 and above) do not work correctly with our current website. Our team is working on resolving this issue, however, you may experience an error trying to sign in, sign out, and/or accessing your online account. We apologize for this inconvenience. 
We recommend using the following browsers: Internet Explorer (version 11), Firefox (version 92.0) or Mozilla (version 91.0.2).  

Alert

The US Postal service is reporting significant delays in shipping mail to all of New York State. Please note that you can view or pay your National Grid bill 24/7 by signing into your account. In addition, our Paperless Billing program offers the faster and environmentally greener convenience of email bill delivery. Consider enrolling today.

COVID-19: Company Communications

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Make sure we can get important information to you fast by registering for an online account. If you’re already registered, sign in to make sure your email is correct.

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Customer Communications

On April 17, 2020, National Grid hosted Virtual Stakeholder Meetings to discuss customer assistance during COVID-19.

The recording is available for review for a limited time.

  • 11:00am Meeting - Access the recording here.  


Note, the link to this recording will expire on May 17, 2020.