Skip to main content Skip to main navigation
Choose a Region

Welcome to our NY Home site.

We're not sure if this is right. If you confirm where you use our services most, we can tailor our site to your needs.
Note: If you've told us more than once your browser could be blocking cookies. Click to learn more about cookies

Select Your Region

Where can we help you today?

1 Important Alert(s)


We’re upgrading our billing system over the extended Memorial Day weekend. From May 22 through May 27, some of our regular services and bill payment options will be temporarily unavailable.  As always, we’ll continue to respond to gas emergencies 24 hours a day. Thank you for your patience and understanding.

Hearts Fighting Hunger

The Hearts Fighting Hunger program is administered by HeartShare Human Services of New York and provides one-time emergency food assistance in the form of a $150 grocery store gift card/food voucher to eligible National Grid New York customers with a heating account, electric only non-heat account who needs electric to operate their heating system, or hot water and/or cooking only account, and a vulnerable household member.  

To qualify, applicants must:

  • Have an active National Grid account in their name
  • Meet NYSERDA’s EmPower+ Moderate Income Incentive income guidelines
  • Have not received HEAP in the current season
  • Reside in a residential home or apartment
  • Have a vulnerable household member such as a disabled person, a child under the age of 18, or a resident over the age of 62
  • Have an account balance of $1 or more

For more information visit: HeartShare Human Services of New York | Energy Assistance & Community Development or call (718) 422-4207.