Meter Maintenance | National Grid
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Storm Alert

National Grid is prepared for the 4th Nor’easter to hit our region in 3 weeks. Our crews are prepared in the event the forecasted snowstorm causes damage to our region’s natural gas network, and we want to ensure you are prepared, too. As you dig out of your homes and businesses, remember the deep snowpack left by snow removal equipment may have clogged vents, furnaces and other appliances. These conditions could lead to natural gas leaks. If you suspect a gas leak, make sure you leave the premises immediately and call National Grid’s emergency number at 1-718-643-4050.

Although we’ve automated the meter-reading process for most of our customers, it’s still important to keep your meters unobstructed.

If your meter is outside:

  • Be sure to keep your meter’s valve and vent clear of dirt, debris, ice, and snow.
  • Do not shovel snow up against the meter or vent pipe.
  • Remove icicles from overhead eaves and gutters to ensure that dripping water does not splash and freeze on the meter or vent pipe.
  • Be cautious with the placement of landscaping and outdoor structures. During an emergency, having access to your meter can help significantly.
  • Be sure your meter is not touching the wall of the building and has at least six inches of clearance below.

If your meter is inside:

  • Keep obstructions away from the meter; during an emergency, having easy access to your meter can help significantly.
  • Do not hang anything on your gas pipes.

Suspect a leak?

If you smell natural gas or see a white cloud, mist, fog, or bubbles in standing water, or notice any other signs of a gas leak, immediately report the situation to 911 or 1-718-643-4050.