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1 Important Alert(s)

Storm Alert

5:00 PM Update
Roughly 24 hours after Tropical Storm Isaias hit New England, thrashing the region with heavy rain and winds that toppled entire trees and took down power lines, thousands of National Grid employees and contractors are focused on clean-up and restoration. As of late Wednesday, National Grid has made great progress, restoring 162,500 in Massachusetts and 97,000 in Rhode Island in less than a day. However, we realize our work is not done until each customer is back on. In total, more than 2,700 personnel are working in the field – 1,951 in Massachusetts and 751 in Rhode Island. To learn more about our efforts, click here.

Help Reading Your Bill

Review our sample bill to see explanations of your business's charges. 

Sample Bill Breakdown

Hover over our sample bill to see explanations of our terminology and charges. 

How to Read Your Bill

Bill Related FAQs

Common questions and answers to your real-life calls, as well as explanations of gas and electric terms.

Billing FAQs