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Where can we help you today?
As conditions evolve, we are taking precautionary actions to mitigate exposure and reduce the impact of the novel coronavirus (COVID-19) on our customers and employees. We remain committed to providing safe and reliable service to our customers, and we are doing our part to protect the communities where we live and serve.
To learn more, and stay updated on National Grid’s efforts, visit our dedicated page: ngrid.com/covid-19.
You may be eligible for a discount on your monthly energy bills, based on your household income and household size.
A 25% discount on your National Grid electric and natural gas bills may be available if you:
Or, qualify for a 30% discount on your National Grid bills if you receive:
If you are a Rhode Island LIHEAP participant, you are likely already enrolled at this rate. If you are receiving a different form of state assistance, you may need to apply for the discount rate.
To prove eligibility for the rate, a confirmation letter from the current year is needed from one of the organizations listed above. If you don’t have these documents, contact the Rhode Island Department of Human Services at 1-855-697-4347 to request a qualification card.
Send your proof of benefit eligibility to National Grid through: