Help Making Payments
Not sure you can pay your next energy bill? We can help.
If you need help, there is hope. That’s because National Grid has a variety of programs that can help both in the short term and in extended circumstances. Whether you are a homeowner, renter, or landlord, you can take control of your monthly gas and electric bills through these programs and services.
Save 25 to 30% off your National Grid energy bills, if you meet income eligibility requirements.
Need a bit more time? We can help you catch up on your overdue bills.
Customers on income-eligible discount rates who have a substantial past due balance could qualify.
Customer Advocate Support
A National Grid Customer Advocate can help identify the income-eligible solutions that are right for you.
Grants from the federal government or the United Way may be available to help you pay your energy bills.
Divide your annual energy costs into 12 balanced, monthly charges to keep the “peaks and valleys” out of your bills.
Homes with infants, seriously ill, disabled, and/or elderly residents may be protected from having their service turned off in the event of non-payment.
More Help and Information
Get a no-cost home energy assessment and you may even qualify for a new, no-cost efficient heating system, water heater, and appliances, plus home insulation and air sealing of leaks.
National Grid offers many easy ways to pay your energy bills, including at no-fee cash locations near your home.