Billing Assistance for Persons with Disabilities | National Grid
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National Grid
Rhode Island Change Location

Storm Alert

Weather forecasts are calling for heavy rain, thunderstorms, gusty winds, and the potential for flash flooding in Rhode Island today. National Grid is prepared and we urge you to be safe and ready, too. It is a good idea to always keep several working flashlights and an extra supply of batteries in your home. We also recommend charging mobile devices prior to the storm so you can stay connected in the event of a power outage.

We offer services to help our hearing and vision-impaired customers receive and pay their bill.

Braille Bills/Eye Saver Service
If you or someone you know is blind or vision-impaired, we can provide bills in Braille or in a larger print than our standard bill. For more information, please call 1-800-322-3223.

Deaf, Hard of Hearing, and Speech Impaired
We have special equipment to receive typewritten messages by telephone from deaf, hard-of-hearing, and speech-impaired customers who have compatible (TTY) devices at home. We provide this service 24 hours a day, seven days a week. For more information, please call 1-800-870-1664 ext. 711.