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1 Important Alert

Storm Alert

We made significant progress last night restoring customers whose service was interrupted after this week’s Nor’easter. Additional electric crews arrived overnight and were dispatched this morning to focus on the last of our customers who remain without service.

Please visit our outage map for estimated times of restoration, which will be continually updated. We urge customers to put safety first. Customers are reminded to never touch downed power lines and always assume they are carrying live electricity. Downed lines should be immediately reported to National Grid at 1-800-465-1212.

Access for Disabled Persons

We offer services to help our hearing and vision-impaired customers receive and pay their bill.

Braille Bills/Eye Saver Service
If you or someone you know is blind or vision-impaired, we can provide bills in Braille or in a larger print than our standard bill. For more information, please call 1-800-322-3223.

Deaf, Hard of Hearing, and Speech Impaired
We have special equipment to receive typewritten messages by telephone from deaf, hard-of-hearing, and speech-impaired customers who have compatible (TTY) devices at home. We provide this service 24 hours a day, seven days a week. For more information, please call 1-800-870-1664 ext. 711.