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1 Important Alert

Storm Alert

We made significant progress last night restoring customers whose service was interrupted after this week’s Nor’easter. Additional electric crews arrived overnight and were dispatched this morning to focus on the last of our customers who remain without service.

Please visit our outage map for estimated times of restoration, which will be continually updated. We urge customers to put safety first. Customers are reminded to never touch downed power lines and always assume they are carrying live electricity. Downed lines should be immediately reported to National Grid at 1-800-465-1212.

Third Party Notifications

Payment Alerts for Friends, Family, and Caregivers

With our Third Party Notification service, you can name a family member, trusted friend, or agency to receive copies of your overdue notices. The third party is NOT responsible for your bill payment in any way. This is simply a reminder to ensure that you continue to receive uninterrupted service, and that a third party is aware of the situation should there be a problem. The service is free, and it’s easy to sign up. Just call the Third Party Notification phone number listed on your bill.