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Connected Solutions

Receive up to $35 per kW during Peak Energy events.

National Grid is committed to reducing peak electric demand on our system, and we need your help. By reducing electric use in the summer for a few hours during a few days per year we can reduce emissions, infrastructure costs, and utility prices.

During periods of high energy demand, like exceptionally hot and humid summer days, the grid is sometimes stretched to its limit. The grid and the number and size of power plants have to be sized to meet this peak load. These events may last up to four hours, and occur between 10am and 8pm on weekdays. We can help you reduce energy use at these critical times - helping to reduce the size and cost of the utility infrastructure, and helping you to receive incentives.

Contact one of our approved Curtailment Service Providers to tap into their demand response expertise.

For more information on the ConnectedSolutions program, download the flier.

Frequently Asked Questions

Demand response is when participating customers reduce their electricity usage at critical times in order to help lower the demand for electricity during peak periods when energy use is at its highest, such as on certain hot summer days. The programs help reduce peak-day generator emissions, delay installation of costly utility equipment and can help reduce the purchase of expensive peak-day energy. Participating customers are eligible for incentives.

National Grid offers demand response programs to residential customers in MassachusettsRhode Island, and Upstate New York, and business customers in MassachusettsRhode Island and Upstate New York.

The incentives National Grid pays are based on your performance on Peak Energy Events throughout the summer. National Grid will not charge you a penalty if you cannot perform during a Peak Energy Event. However, the incentive National Grid pays will be less.

This program is designed to reduce the demand on the electric system on the hottest summer days. The program is designed to call 20 hours of Peak Energy Events per summer. These events will be between the hours of 11am and 5pm, on weekdays. Peak Energy Events will never last more than 4 hours.

Customers can reduce their energy consumption by turning off unnecessary lighting, appliances and equipment, and raising the temperature of central air-conditioning systems. The Curtailment Service Provider you select will work with you to determine which strategy fits your situation. 

Notification is given the day before a Peak Energy Event takes place. Your curtailment service provider will work with you to determine how to inform of upcoming Peak Energy Events. Typical methods of contact are e-mail, text message, or telephone.

Load aggregators, curtailment service providers, and demand response service providers are all names for the same thing- organizations that advise and assist customers in participating in demand response programs.

Contact one or more of the Curtailment Service Providers listed above to learn about your potential to participate in demand response.