Outages FAQs | National Grid
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Storm Alert

With the fourth Nor’easter in nearly three weeks right on our door step, we have hundreds of crews positioned across the region should the storm impact our system. Remember to keep safety a priority – before, during and after the storm. Be sure to have a supply of bottled drinking water and canned food handy. Power problems can sometimes interrupt public water supply systems or disable well pumps. It is also a good idea to check on elderly family members, neighbors and others who may need assistance during an outage period.

When your power goes out without warning, it can be inconvenient and even a little unsettling. We have found that the more you know, the better prepared you'll be for those rare times when an outage occurs. Here are some questions our customers often ask us.