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Where can we help you today?

1 Important Alert(s)

Storm Alert

National Grid crews are deployed and assisting with damage and restoration efforts where conditions have been deemed safe. Our first priority is responding to emergencies, opening roads and restoring critical locations, such as hospitals and nursing homes. As always, safety is our biggest priority. Please remember to never touch downed power lines and always assume they are carrying live electricity. Downed lines should be reported at 1-800-465-1212 or by calling 911.

Outage Map

Open Map

Our interactive map is updated every 5 minutes and provides regional power restoration information. You may also choose the outages by county option to see a list of estimated restoration times, or ETRs, in your county. If you click on the arrow to the left of your county’s name, you will see ETRs for the towns and villages within that county.

The ETRs are based on National Grid’s latest damage analysis and reflect a general assessment of when the last customer in the specified area is expected to be returned to service. To check the specific ETR for your own property, log into your account. We make every effort to restore your service as quickly as possible. 

Browse our FAQs to learn more about outages.