Skip to main content Skip to main navigation
Choose a Region

You've landed on a Rhode Island Home Page

We're not sure if this is right. If you confirm where you use our services most, we can tailor our site to your needs.
Note: If you've told us more than once your browser could be blocking cookies. Click to learn more about cookies

Select Your Region

Where can we help you today?

1 Important Alert

Heat Advisory

Forecasters are calling for a run of high temperatures and humidity this weekend. We are prepared for increased energy demand and will be closely monitoring the weather and our system. We also want to ensure you are prepared as prolonged temperatures of 90°F or higher can lead to heat-related illnesses. Please stay hydrated and cool and regularly check on the elderly, young children and those with chronic illnesses in your life as they are at a higher risk.

Managing Bill Variations

While weather and rate changes may impact your bill, we offer solutions to help manage your usage and costs.

New England is heading into its second consecutive winter season of unusually high electricity prices. The Rhode Island Public Utilities Commission recently approved two rate changes that will impact both gas and electric bills this fall. While gas bills are expected to decrease, the average electric bill will go up by approximately $18 starting in October and lasting through March. Most of this increase is due to the higher price of electricity expected for New England this winter. You can learn more about the rate changes and what programs and resources are available to help offset the effects these changes have on your bills.

On August 27, 2018, the Rhode Island Public Utilities Commission approved new Standard Offer Service rates. These rates appear on your bill as "Supply Services" and represent the cost of electricity supply, which we purchase on behalf of our customers and pass through without profit. Residential electric supply rates for the upcoming winter season will be 2.504 ¢/kWh higher than the current residential rate of 8.486 ¢/kWh in Rhode Island and will account for more than $13 of the average residential customer’s bill increase. The new rates are effective October 1, 2018 and will end on March 31, 2019.

Much of this increase is due to the announcement of several older generation plants going offline. While new resources are stepping up to meet future demand, most utilities and their customers across the region are still feeling the impact.


On August 24, 2018, the RIPUC approved our amended settlement agreement with the Division of Public Utilities and Carriers and all intervening parties in our general rate case to update the electricity and gas distribution rates and other delivery service rates in Rhode Island.  Distribution rates account for roughly a quarter of a customer’s bill and fund our core operating costs for delivering your electricity or natural gas.  For the typical gas residential heating customer, the adjustments to rates resulting from the RIPUC’s approval will mean a decrease of 0.9% on their annual bill.  For the typical electric residential customer on Standard Offer Service, the adjustments will mean an increase of 3.5% on their monthly bill.  These new rates will become effective September 1, 2018. 

Control Your Bill

We can help you plan for these increased costs and minimize them when possible. 

Budget Billing Program

Spread your annual energy costs across 12 balanced, monthly charges.

Budget Billing Program

Energy Saving Programs

From simple product replacements to whole-system solutions we can help you save energy and improve your home.

Energy Saving Programs

Insulation Tips

Proper insulation and air-sealing can lower costs year round. 

Insulation Tips

Heating and Cooling Tips

Heating and cooling has a big impact on your comfort—and your budget. 

Heating and Cooling Tips

Payment Assistance

We have programs to help keep your services up and running during difficult times.

Payment Assistance

More Time to Pay

Overdue bills? You may qualify for a deferred payment plan.

More Time to Pay