Rhode Island Phone Numbers
A complete list of National Grid phone numbers for customers in Rhode Island.
Gas Emergencies | 1-800-640-1595 or 911 24-Hour Assistance |
Report an Outage | 1-800-465-1212 24-Hour Assistance |
Customer Service |
Electric: 1-800-322-3223 For the fastest service, please call from the primary phone number on file in your account settings. Also, have your account number on hand before calling, especially if you have more than one service address. Keep in mind that while our phone system will ask you to answer questions verbally, you may also enter in account numbers, credit card numbers, and other digits using your phone key pad. Hearing/speech impaired customers may call 711 and provide the support number above. |
Credit and Collections |
Electric: 1-888-211-1313 |
Payment Arrangements |
Electric: 1-888-211-1313 |
Claims |
1-781-907-3930 Note: Claims for our Newport and Middletown customers impacted by the gas outage incident in January only: |
Specialized Commercial Group |
1-800-322-3223 |
New Service, Gas pipe Installations & Natural Gas Conversions |
1-877-696-4743 Monday - Friday, 8:00am - 5:00pm |
Dig Safe |
1-800-DIG-SAFE (1-888-344-7233) |
Credit/Debit Card Payments via Western Union |
1-888-849-4310 |
Meter Reading Submissions | Electric: 1-800-322-3223 Gas: 1-800-870-1664 |
Administrative Offices | 1-401-272-5040 |
Tree trimming | 1-800-322-3223 |