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Rhode Island Phone Numbers

A complete list of Rhode Island Energy phone numbers for customers.

Gas Emergencies	800-640-1595 24-Hour Assistance
Report an Outage	1-855-RIE-1102 (1-855-743-1102) 24-Hour Assistance
Customer Service	1-855-RIE-1101 (1-855-743-1101) Monday - Friday, 7:00am - 7:00pm For the fastest service, please call from the primary phone number on file in your account settings. Also, have your account number on hand before calling, especially if you have more than one service address. Keep in mind that while our phone system will ask you to answer questions verbally, you may also enter in account numbers, credit card numbers, and other digits using your phone keypad. Hearing/speech impaired customers may call 711 and provide the support number above.
Credit and Collections	Electric: 1-855-RIE-1104 (1-855-743-1104) Gas: 1-855-RIE-1103 (1-855-743-1103) Monday - Friday, 7:00am - 9:00pm Saturday, 7:00am - 5:00pm
Payment Arrangements	Gas: 1-855-RIE-1103 (1-855-743-1103) Elec: 1-855-RIE-1104 (1-855-743-1104) Monday - Friday, 7:30am - 6:30pm Saturday, 7:30am - 4:00pm
Claims To report damage to a customer's property.	1-401-784-7865 Claims form
Specialized Commercial Group	1-855-RIE-1101 (1-855-743-1101)
New Service, Gas pipe Installations & Natural Gas Conversions For customers requesting a new gas pipe installation outside their home, business, multi-dwelling, and Natural gas conversions.	1-855-RIE-1106 (1-855-743-1106) Monday - Friday, 8:00am - 5:00pm
Dig Safe Note: This is not a Rhode Island Energy phone number.	1-888-DIG-SAFE (1-888-344-7233)
Credit/Debit Card Payments via Western Union	844-385-9944
Meter Reading Submissions	Gas: 1-800-870-1664 Elec: 1-855-RIE-1104 (1-855-743-1104)
Tree trimming	1-855-RIE-1101 (1-855-743-1101)