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1 Important Alert(s)

Storm Alert

National Grid crews are deployed and assisting with damage and restoration efforts where conditions have been deemed safe. Our first priority is responding to emergencies, opening roads and restoring critical locations, such as hospitals and nursing homes. As always, safety is our biggest priority. Please remember to never touch downed power lines and always assume they are carrying live electricity. Downed lines should be reported at 1-800-465-1212 or by calling 911.

Before a Storm

Protect yourself and prevent property damage by preparing for storms in advance and responding properly to dangerous conditions.  

Outages: Report online or call us at 1-800-465-1212 if you experience an outage.

Be aware and prepare

  • Charge your cell phone, laptop, and other devices.

  • Turn the refrigerator and freezer to their coldest settings. This will keep food fresh longer in the event of a power outage.

  • Ensure your home is secure. Check that it’s secure, shuttered, and able to withstand a hurricane.  Find out more:  Hurricane Tips.
  • Find more guidance on how to prepare and address power outages in our brochure, How to Prepare for and Respond to Power Outages (pdf).


To avoid overloading circuits when power is restored, disconnect or turn off any appliances that start automatically.
  • Turn off and unplug unnecessary or sensitive electrical equipment.
  • Use surge protectors.
  • Unplug TVs before lowering a TV antenna or satellite dish. Be sure to also avoid power lines.
  • Turn off all swimming pool pumps and filters. Wrap them in waterproof materials.


Storm ChecklistAssemble an Emergency Kit.

Gather all the supplies on our Storm Kit Checklist.

Establish a “safe room.” Ideally choose a windowless interior room. Keep your storm kit there.

Use a Generator?

If you have or are considering buying a generator, please review our recommendations to ensure you operate yours safely.