If your entire neighborhood is without power, or power goes out during a storm, it is usually not necessary to call us. We already know that your area has an outage, and it is important to keep your phone lines open.
However, if you see a live power line or electrical equipment that is sparking and dangerous, please report it immediately at 1-800-465-1212 .
If you are still without power after repairs have been made in your area, please call us at 1-800-465-1212 . Have your account number or phone number available when you call to report your outage. Our automated system will record your information and generate a report to have your service restored.