If you rely on electrically operated medical devices or have other special medical needs, it is especially important to be prepared for a power outage. Please inform if any of the following applies to you or members of your household:
- You rely on electrically operated life-sustaining medical devices and you may be in immediate danger if your electric service is interrupted
- You are over the age of 62
- You are a person with disabilities or are blind
Please fill out our Special Needs form and return it to:
Life Support Unit 300 Erie Boulevard West
Syracuse, NY 13202
Use our Personal Emergency Action Planner to help prepare for a power outage emergency. Although we inform customers about planned power outages and regularly review equipment requirements, restoration does take time. Always call 911 in the case of an emergency.