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1 Important Alert

Information

COVID-19 Information

As conditions evolve, we are taking precautionary actions to mitigate exposure and reduce the impact of the novel coronavirus (COVID-19) on our customers and employees. We remain committed to providing safe and reliable service to our customers, and we are doing our part to protect the communities where we live and serve.

To learn more, and stay updated on National Grid’s efforts, visit our dedicated page: ngrid.com/covid-19.

Third Party Notifications

Payment Alerts for Friends, Family, and Caregivers

With our Third Party Notification service, you can name a family member, trusted friend, or agency to receive copies of your overdue notices. The third party is NOT responsible for your bill payment in any way. This is simply a reminder to ensure that you continue to receive uninterrupted service, and that a third party is aware of the situation should there be a problem. The service is free, and it’s easy to sign up. Just call the Third Party Notification phone number listed on your bill.